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Floware LLC • 3800 California Ave SW • Seattle WA 98116
Email info@floware.com

Floware LLC

END USER LICENSE AGREEMENT AND TERMS OF SERVICE

Effective Date: March 8, 2025

This End User License Agreement and Terms of Service ("EULA") is a binding contract between you, an individual user or entity ("you" or "User"), and Floware LLC ("Floware," "we," "us," or "our"), a Delaware limited liability company, governing your use of the application known as Flo, Floware, and/or GetFlo (collectively referred to as "the App") on iPhone, iPad, Mac, and web platforms. By installing, accessing, or using the App, you confirm that you have read, understood, and agree to be bound by this EULA and our Privacy Policy (available at www.floware.com/privacy). If you do not agree, you may not use the App. To request a copy of this EULA or our Privacy Policy, contact us at info@floware.com.

Material Terms

As detailed further in this EULA, you acknowledge that:

  • The App is licensed, not sold, and your use is subject to this EULA.
  • Use of the App may involve third-party terms and fees (e.g., from your mobile carrier or services like Gmail or iCloud), which are your responsibility.
  • You consent to the collection, use, and disclosure of your personal information as per our Privacy Policy, including location data where applicable.
  • The App is provided "as is" without warranties, and our liability to you is limited.
  • Disputes will be resolved by binding arbitration, waiving your right to a jury trial or class action (see Section 18).
  • The App requires access to your device identifier, location, contacts, and other applications.
  • If using the App on an Apple device (iPhone, iPad, Mac), you agree to the "Notice Regarding Apple" below.

1. Scope of License

The App is licensed, not sold, to you for use only under this EULA. Floware reserves all rights not expressly granted. Subject to your compliance with this EULA, we grant you a personal, limited, revocable, non-transferable license to use the App on compatible devices you own or control (e.g., iPhone, iPad, Mac) and via supported web browsers, solely for your personal or authorized business use (per Section 2.d). You may not:

  • Make the App available over a network for multiple simultaneous users unless expressly permitted.
  • Rent, lease, sell, distribute, or sublicense the App.
  • Reverse engineer, modify, or create derivative works of the App, except as permitted by law

Breaching these restrictions may result in termination of your license, legal action, and liability for intellectual property infringement. Updates to the App are governed by this EULA unless accompanied by a separate license.

2. General

a. Description

The App, known as Flo, Floware, and/or GetFlo, is an all-in-one productivity tool that integrates Email, Calendar, ToDo Lists, Notes, and Contacts. It acts as a client to access and manage your accounts with third-party services such as Gmail, iCloud, and others, subject to those services’ terms and your authorization. The App is available on iPhone, iPad, Mac, and via web browsers.

b. Consideration

This EULA is entered into in exchange for your use of the App and other valuable consideration, the receipt and sufficiency of which are acknowledged.

c. Changes to this EULA

We may revise this EULA at our discretion by posing the updated version on the App or our website (e.g., www.floware.com or related domains). Changes are effective upon posting (or a specified future date), and your continued use of the App constitutes acceptance. Check this EULA periodically for updates. Pre-existing disputes are governed by the EULA in effect at the time they arose.

d. Eligibility

If using the App on behalf of a company or organization ("Subscribing Entity"), you represent that you are authorized to bind that entity to this EULA, and "you" refers to both you and the entity.

e. Children

The App is not intended for children under 13. If you are under 13, do not use the App. We do not knowingly collect data from children under 13.

3. The App

a. Privacy

Your use of the App is subject to our Privacy Policy (www.floware.com/privacy), incorporated herein by reference. By using the App, you agree to our data practices, including collection of data from third-party services like Gmail and iCloud.

b. Third-Party Fees and Terms

Using the App may incur fees (e.g., data charges from your internet or mobile provider) and require compliance with third-party terms (e.g., Gmail’s or iCloud’s terms). You are solely responsible for these fees and terms.

c. App Security

You may not violate or attempt to violate the App’s security. Violations may lead to account termination, civil liability, or criminal penalties. We may investigate suspected violations and cooperate with law enforcement, including disclosing your activities.

4. Registration and Eligibility

a. Log-In Credentials

You must create an account to use the App. You are responsible for keeping your credentials confidential and for all activities under your account. Notify us immediately at info@floware.com of unauthorized use.

b. Accuracy of Information

Provide accurate, current information when registering and keep it updated. We may terminate your account for providing false information.

5. Content You Submit

a. User Content

You may upload or transmit content through the App ("User Content"), such as emails or notes. You are responsible for ensuring you have rights to all User Content you submit.

b. Your Representations

You warrant that:

  • You own or have rights to your User Content.
  • Your User Content does not infringe third-party rights, violate laws, or require us to obtain additional licenses or pay fees.
c. Prohibited Content

Do not submit content that is infringing, defamatory, obscene, harassing, or otherwise objec!onable, as determined by us.

6. Fees and Payment

We may charge fees for continued use of the App, upgrades, or premium features. Payments are processed via third-party providers in U.S. dollars, accepting various credit cards. You are responsible for applicable taxes (except our income taxes). We are not liable for collecting or remitting taxes unless required by law.

7. Third-Party Materials and Services

a. Third-Party Content

The App may display third-party materials ("Third-Party Materials") or Floware content, some of which may be offensive or inaccurate. You use these at your own risk, and we are not liable for such content.

b. Third-Party Services

The App relies on third-party services (e.g., Gmail, iCloud) and their APIs. We are not responsible for changes, interruptions, or terminations of these services that affect the App. Third-party services may not be available in all regions, and you are responsible for compliance with their terms and applicable laws.

a. Google API Compliance

Our use of data from Google APIs complies with the Google API Services User Data Policy, including Limited Use requirements:

  • Allowed Use: We use your Google data only to provide or improve App features.
  • Allowed Transfer: We transfer data only if necessary for App features, legal compliance, or business transactions (e.g., mergers).
  • No Advertising: We do not use Google data for ads.
  • Human Interaction: Our staff cannot access your Google data except with your consent (e.g., for support), for security, legal compliance, or anonymized analytics.

8. Your Use of the App

You agree not to:

  • Modify, distribute, or exploit the App or its content without permission.
  • Bypass security features or harvest data.
  • Reverse engineer or hack the App (except as permitted by law).
  • Transmit viruses or disrupt the App’s operation.

Breaching these rules may result in termina!on of your access.

9. Third-Party Software

The App includes third-party software under separate terms ("Third-Party Terms"). Your use of such software is subject to those terms, and this EULA does not limit your rights thereunder.

10. Ownership

The App and its content are owned by Floware and its licensors. Except for the license granted herein, no other rights are conveyed.

11. Feedback

If you provide suggestions or feedback ("Feedback") about the App, you grant us a perpetual, royalty-free license to use it without restriction or attribution. We are not obligated to act on Feedback or keep it confidential.

12. Termination

This EULA remains effective un!l terminated. We may terminate it if you violate its terms, and you may terminate by uninstalling the App from your devices and ceasing web access. Upon termination, cease all use and delete the App from your devices.

13. Indemnity

You agree to indemnify Floware and its affiliates against claims arising from your use or misuse of the App or viola!on of this EULA.

14. No Warranty

The App is provided "as is" with no warranties, express or implied (e.g., merchantability, fitness for purpose). We do not guarantee uninterrupted or error-free operation across iPhone, iPad, Mac, or web platforms. Some jurisdictions may not allow this disclaimer, so it applies to the fullest extent permitted by law.

15. Limitation of Liability

To the extent permitted by law, Floware is not liable for indirect, incidental, or consequential damages (e.g., lost profits, data loss). Our total liability is capped at $50, except where law requires otherwise (e.g., personal injury). Some jurisdictions may not allow this limitation.

16. Third-Party Disputes

Disputes with third parties (e.g., carriers, Gmail, iCloud) are between you and them. You release Floware from related claims.

17. Intellectual Property Claims

We respect intellectual property rights. To report infringement related to the App, contact our Designated Agent at info@floware.com with details per 17 U.S.C. § 512. We may remove content and terminate repeat infringers.

18. Dispute Resolution

a. Mandatory Arbitration

You and Floware agree to resolve disputes via binding arbitration (except small claims), administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be remote unless otherwise agreed, and no class ac!ons are permitted.

b. Exceptions

You may file in small claims court instead of arbitration for eligible claims. Equitable relief claims are exempt from arbitration.

c. Governing Law

Delaware law governs this EULA, excluding its conflict of law rules. Disputes not arbitrated will be heard exclusively in state or federal courts in New Castle County, Delaware, and you consent to jurisdiction there.

19. Privacy and Data Protection

We comply with applicable data protection laws (e.g., GDPR, CCPA) regarding data from you and third-party services accessed via the App. See our Privacy Policy for details.

20. Emerging Technologies

If the App uses artificial intelligence (AI), we do not guarantee AI accuracy and are not liable for reliance on AI outputs.

21. Miscellaneous

  • Assignment: You may not assign this EULA without our consent; we may assign it freely.
  • Survival: Provisions intended to survive termination (e.g., Sections 13–18) will do so.
  • Electronic Communications: You consent to electronic notices.
  • Entire Agreement: This EULA and the Privacy Policy are the full agreement, amendable only in writing signed by both parties.